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You, and if applicable your employer, agree to make payments at
regular intervals. You may also agree to pay one-off contributions.
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These regular contributions will increase each year automatically
unless you decide to stop or postpone these increases.
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You will phone our Tele-Servicing Unit whenever you wish to vary
your contributions, or whenever changes to your personal circumstances
affect your Plan.
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Any money you invest in the plan is tied up until you retire,
or age 50 if earlier.
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You will almost certainly need to review your contributions to allow
for the effects of inflation.
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To tell us within 30 days if:
you change jobs, or become self-employed or employed
you cease to be a UK resident
you become a member of an occupational pension scheme
you become, or stop being, a controlling director
you start or stop receiving earnings
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If you contract out of S2P you give up the benefits which would have been paid from that
scheme unless you earn less than £12,100, in which case you may still receive a small S2P
from the Government at State Pension Age in addition to the benefits from this plan. In
exchange for this, the Inland Revenue will pay contributions into your plan until your
State Pension Date or until you cease to contract out if earlier. These are known as
Protected Rights contributions.
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We take from each fund, including external funds, a management charge of 1/365% per
day (about 1% per annum) of the fund value. If your accumulated fund value reaches
£25,000 we will add bonus units to your plan, which will have the same effect as
reducing the management charge to 0.8% per annum for all funds, except for external
funds where the charge remains at 1% per annum. If your fund is valued at £500 throughtout
the year, this means that we deduct £5 that year. If your fund is valued at £7,500
throughout the year, we deduct £75 that year. If your fund is valued at £25,000
throughout the year, we will deduct £200 that year in respect of internal funds or £250
that year in respect of external funds.
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The charge is taken into account in the calculation of the daily unit price for each Fund.
The net effect of this is not therefore a reduction in the number of units in your plan but a
reduction in the price of those units.
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Certain external fund managers may decide to apply a dilution levy. This levy (or charge) is applied in certain circumstances where the underlying fund assets are invested in OEICs, to cover the costs of buying into or selling out of the fund. (OEIC - Standing for Open-Ended Investment Companies, OEICS are a relatively new style of investment fund which are similar to unit trusts except that they have a single price for buying and selling.) The Authorised Corporate Director of an OEIC may decide to apply a dilution levy if, say, a high value purchase or sale takes place which could affect the net asset value of the shares still held by existing investors over a long period of time. The levy is intended to protect existing investors where the price of buying or selling in the market is consistently higher or lower than the mid market value used to calculate the share price over a long period of time. Where Abbey National Life is charged a dilution levy by external managers, the effect of this levy will be allowed for daily in the unit price. Further details on the dilution levy policy of our externally managed funds (where applicable) are given in the section 'What are the fund aims?' in 'Your plan in detail'.
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Yes, you can transfer your plan to another pension scheme that has been
approved by HM Revenue & Customs. There is no charge for doing this.
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Your Stakeholder Pension Plan must be used to provide benefits
payable on your death, retirement or incapacity. You cannot personally
take money out of your Plan for any purpose other than to purchase
retirement benefits from another life insurer or to transfer your
funds to another pension arrangement. If you transfer the value
of your Plan to another pension arrangement the value may be less
than the contributions paid. Further details on this can be found
in the leaflet 'A clear guide to your Stakeholder Pension Plan'.
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If you wish to receive personal financial advice about retirement planning, please contact your local Abbey branch.
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If you have a query relating to stakeholder pensions please call Tele-Servicing on 0845 270 1075*.
Lines are open Monday to Friday, 9am to 5pm and Saturday, 8am to 4pm.
*To help us improve our service we may record or monitor phone calls.
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Abbey National plc (and companies in the same group) expect to incur sales costs on a
typical plan as follows: for regular contributions of £100 per month gross over a 25 year
term sales costs would be £558.59 for a single contribution of £1,000 gross over a 25 year
term sales costs would be £37.55.
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These costs are paid for out of deductions and the amount will depend on the size of the contribution and the length of the plan term.
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If you are employed and if you and your employer are both contributing, your cancellation notice will be prepared separately for your contribution and your employer's contribution and issued to you.
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All contributions except those paid by HM Revenue & Customs will normally be paid by direct debit. Protected Rights contributions are paid yearly by HM Revenue & Customs.
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You will be able to cancel your investment during a two week period
after entering into the agreement. You will be advised of this right
in more detail (including when it begins and ends, and how to exercise
it) in documents that we will send to you at the relevant time.
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Abbey National Life may, in exceptional circumstances, defer the cashing
in of or switching of units by up to one month, or in the case of
a Fund investing directly or indirectly in property, by up to six
months. This will not apply if the Funds are being encashed on your
death.
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If your complaint is about the way your stakeholder pension plan was
sold to you by an Abbey National employee our Life Assurance Complaints
Unit will investigate it. You should contact them at: Life Assurance
Complaints Unit. P O Box 5129, Milton Keynes, MK9 2YN Tel 01908
347898.
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If your complaint relates to the service you have received from Abbey
National Life, or is about one of its products, you should contact
the Customer Relations Team, Customer Services Division, Abbey National
Life, Abbey National House, 287 St Vincent Street, Glasgow G2 5NB.
Tel 0141 275 8338.
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If your complaint has not been settled to your satisfaction within
2 months you can then contact the Financial Ombudsman Service, South
Quay Plaza II, 183 Marsh Wall, London E14 9SR. Telephone 0207 964
1000, Fax 0207 964 1001. Complaining to the Ombudsman will not affect
your legal rights.
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These Key Features give a summary of the Abbey National Life Stakeholder
Pension. They don't include the definitions, exclusions, terms and
conditions. Further information is contained in our Standard Provisions
and 'A clear guide to your Stakeholder Pension Plan' leaflet which
are both available on request from an Abbey National Financial adviser
or Relationship Manager, if you are in a Group Scheme. You will
receive the Standard Provisions and 'A clear guide to you Stakeholder
Pension Plan' leaflet when you take out a plan. Together these leaflets
answer most of the questions you might ask and let you know where
to find the answers to others. The information relating to Protected
Rights may not be applicable to you.
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Your Abbey National Financial adviser or Relationship Manager will be
pleased to answer any queries you may have. If you are in any doubt
as to the suitability of the plan for your circumstances, for example,
you may have existing pension arrangements and would like personal
advice, please contact a Financial adviser.
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The information contained in this site is based on our present understanding
of current law and HM Revenue & Customs practice. It is not intended as
a substitute for legal or other professional advice. If you have
any doubts as to the legal or tax implications of the information,
we recommend that you seek the advice of a suitable qualified adviser.
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If we have not agreed otherwise, the law and courts of England will decide any dispute.
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You can obtain information on compensation arrangements from us on request.
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Abbey National Life plc is the administrator of the Abbey National Life Stakeholder Pension Scheme, in which all
contributions will be paid. It is a wholly owned subsidiary of Abbey
National plc and was established in February 1993.
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Abbey National Life plc is the Stakeholder Manager.
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This Stakeholder Transfer Plan is provided by Abbey National Life plc which is registered in Scotland number 134205 and has its registered office at
287 St Vincent Street, Glasgow G2 5NB, United Kingdom. Telephone 0141 275 8000. Abbey National Life provides life, pensions and collective
investment scheme products and is authorised and regulated by the Financial Services Authority (FSA Registration Number 155353).
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Abbey National plc, which is authorised and regulated by the Financial Services Authority (FSA Registration 106054), only advises on its own life
assurance, pension, mortgage and collective investment scheme products and acts as an insurance intermediary for general insurance. It is registered
in England number 2294747 and has its registered office at Abbey National House, 2 Triton Square, Regents Place, London NW1 3AN, United Kingdom.
www.abbey.com Telephone 0870 607 6000.
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You can check the above authorisations with the Financial Services Authority at www.fsa.gov.uk/register or by calling them on 0845 606 1234.
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